Terms of Service

1. The Service

IRLServer provides a streaming relay for live broadcasters. A paid subscription gives you a relay endpoint (RTMP, RTMPS, SRT, or SRTLA), access to our server regions, support for automatic scene switching via NOALBS, and a stats API for monitoring your stream. We may add, change, or remove features over time to improve or maintain the Service.

2. Eligibility and accounts

You must be at least 16 years old to use the Service. If you are under 18, you may only use the Service with the consent of a parent or legal guardian, who must also authorise any payment method used.

You are responsible for keeping your account credentials secure and for all activity that occurs under your account. You must provide accurate information and keep it up to date. Notify us promptly of any unauthorised use of your account.

3. Subscriptions and billing

The relay service is offered on a recurring subscription basis. Payments are processed by Stripe; we do not store your full card details. By subscribing, you authorise us (through Stripe) to charge the applicable fee for each billing period until you cancel.

Subscriptions renew automatically at the end of each billing period at the then-current price unless you cancel before the renewal date. You can upgrade or downgrade your plan at any time; changes take effect immediately and billing is prorated.

Prices are shown inclusive of any applicable taxes where required. We may change our prices, but a price change will only apply to you from your next billing period, and we will give you reasonable notice before it takes effect.

4. Right of withdrawal and refunds

If you are a consumer, you may request a full refund of your initial subscription payment within 14 days of your first purchase, for any reason. To exercise this right, contact us at mail@irlserver.com within the 14-day period.

This 14-day money-back guarantee applies to your initial purchase only. Renewal payments for subsequent billing periods are non-refundable; to avoid a renewal charge, cancel before the renewal date. Nothing in this section limits any non-waivable rights you have under Norwegian or EU consumer law.

5. Cancellation and termination

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period, and you retain access to the paid Service until then.

We may suspend or terminate your access to the Service, with or without notice, if you breach these Terms, if your use poses a risk to the Service or other users, or if we are required to do so by law.

6. Acceptable use

You agree that you will not:

• use the Service to transmit content that is illegal, or that infringes the intellectual property, privacy, or other rights of any third party;
• relay content you do not have the rights to broadcast, or content that violates the terms of the platform you stream to (for example Twitch, YouTube, or Kick);
• resell, sublicense, or share your relay endpoint with third parties, or use a single subscription for more concurrent streams than your plan permits;
• attempt to disrupt, overload, reverse-engineer, or gain unauthorised access to the Service or its infrastructure; or
• use the Service to send spam, malware, or otherwise harm others.

7. Your content and our role as host

You retain all rights to the streams and other content you transmit through the Service ("Your Content"). IRLServer acts only as a technical relay and hosting provider for Your Content; we do not monitor, control, or claim ownership of what you stream, and you are solely responsible for it.

As a hosting provider we are not liable for Your Content unless we have actual knowledge that specific content is illegal and fail to act. If you believe content transmitted through the Service is unlawful or infringing, contact us at mail@irlserver.com and we will review and, where appropriate, remove or disable access to it.

8. Intellectual property

The Service, including the IRLServer name, logo, website content, and software, is owned by LEKANGER SOLUTIONS and protected by applicable intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms. You may not copy, modify, or distribute any part of the Service without our written permission.

9. Third-party services

The Service integrates with or relies on third parties, including Stripe for payments and the streaming platforms you broadcast to. We are not responsible for third-party services, and your use of them is governed by their own terms and privacy policies.

10. Availability and disclaimers

We work to keep the Service reliable, but it is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that it will meet your specific requirements. Maintenance, network conditions, and factors outside our control may affect availability. This section does not exclude any liability that cannot be excluded under applicable law.

11. Limitation of liability

To the extent permitted by law, IRLServer will not be liable for any indirect, incidental, or consequential damages, or for lost profits, revenue, data, or goodwill, arising from your use of or inability to use the Service. Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be limited under Norwegian or EU law. If you are a consumer, your statutory rights are not affected.

12. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will give you reasonable notice, for example by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Governing law and dispute resolution

These Terms are governed by Norwegian law. If you are a consumer, you also benefit from any mandatory protections of the law of your country of residence, and mandatory rules determine the courts that may hear a dispute.

We are not obliged and have chosen not to participate in dispute resolution proceedings before a consumer arbitration board.

14. Contact

If you have questions about these Terms, contact us at mail@irlserver.com. Our full legal and contact details are listed in our Imprint.